Betting Rules

General betting principles

By opening an account, accessing the betting services or placing a bet, you agree to follow the rules that apply to the relevant product, market and event. Additional rules may be displayed on the betting page, in the rules for a particular game or in the information shown before you confirm a wager. If a specific market rule conflicts with a general rule, the specific market rule will normally apply to that market.

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before using the site. Caesars Casino may restrict or refuse access where required by law, regulation, risk controls or internal policies. Account holders must provide accurate and current information and must not allow another person to use their account.

• Only one person may use an individual account.
• You must protect your login details and notify Caesars Casino if you believe your account has been accessed by someone else.
• Bets must be placed using the account holder's own funds and for the account holder's own use.
• Attempting to manipulate a market, interfere with the service or misuse an offer is not permitted.
• Caesars Casino may carry out identity, age, payment method and other verification checks.
• A bet may be subject to applicable minimums, maximums, product restrictions or account controls shown on the site.

The displayed odds, prices, game information and market details are provided to help you make an informed decision. You should check the selection, stake, odds and any applicable terms carefully before confirming a bet. Once submitted, a bet may not be changed or cancelled unless the relevant product rules or Caesars Casino's procedures allow it.

Placing and accepting bets

A bet is generally treated as placed when you select the required option, enter or confirm your stake and receive an on-screen confirmation or other record from the service. A bet is not necessarily accepted merely because a selection has been added to a bet slip. You should wait for confirmation and retain any reference or transaction information shown to you.

Before confirming a bet

1. Check that you are using the intended account and payment method.
2. Review the event, competition, game, market, selection and available odds or price.
3. Check whether the bet is single, multiple, live, promotional or subject to special conditions.
4. Confirm the stake, possible return and any deductions or restrictions that are displayed.
5. Make sure your device and connection have completed the transaction before leaving the page.

The information displayed at the time of confirmation may be updated if there is a delay, technical issue, market movement or change in the underlying event. In some circumstances, a bet may be accepted at a different price or may require your confirmation before it can be placed. If a bet is rejected, it will not normally be included in your account activity, although a temporary payment authorisation may need to be released by the relevant payment provider.

You should not place a bet if you are unsure about what it covers. If the meaning of a market, selection or special condition is unclear, review the information provided on the site before proceeding. When a material error affects a displayed price, market, result or other betting information, Caesars Casino may review the transaction and apply the relevant terms and conditions.

Events, markets and results

Market names, descriptions and settlement rules are intended to explain what must happen for a selection to be successful. The official result or other reliable outcome information used for settlement may differ from live commentary, third-party statistics or information shown by a broadcast. Unless a market rule says otherwise, settlement is based on the result recognised under the applicable rules for that market.

Changes, postponements and abandoned events

Events can be delayed, postponed, interrupted, abandoned or moved to another venue. The treatment of affected bets depends on the product and market rules. Some bets may remain valid if an event is completed within the period specified by the relevant rules, while other bets may be cancelled or settled in another permitted way. A change to a scheduled start time does not automatically mean that every bet is cancelled.

Incorrect information and technical issues

Live betting involves rapidly changing information. Delays, incorrect scores, connection problems, pricing errors or other technical issues may occur. Where the service is affected by a clear error, interruption or malfunction, Caesars Casino may investigate the affected bets and correct, cancel or otherwise handle them in accordance with the applicable rules. You should not rely on a delayed display as confirmation that a bet has been accepted.

• A result may be changed after initial publication if an authorised body or official source changes the outcome.
• A market may be suspended or removed while relevant information is checked.
• Bets may be reviewed where an event, participant or market was incorrectly described.
• Dead heats, ties, draws and shared outcomes may be handled according to the rules shown for the market.
• Where a market has no valid result or cannot be fairly settled, the applicable rules will determine the outcome.

Settlement, account records and support

After an event or game has been resolved, accepted bets are settled according to the relevant market rules and the result used by Caesars Casino. Account records may show the stake, selection, odds or price, outcome, return and transaction status. You should review your account history regularly and raise any concern as soon as reasonably possible.

Settlement may be delayed while results are verified, a market is reviewed, an event is completed or an account check is carried out. A displayed balance or pending transaction should not be treated as final if the bet is still being reviewed. Any return remains subject to the terms that applied when the bet was placed, including rules dealing with errors, fraud, duplicate transactions and responsible gambling controls.

Questions or disputes

If you believe a bet has been recorded, settled or displayed incorrectly, check the market rules and your account history first. You may then contact Caesars Casino through the support channel made available on the website. Include the relevant bet reference, date, market and a clear explanation of the issue. Do not include unnecessary passwords or sensitive payment information in a support request.

A review may require information about the account, the transaction, the event and the technical records available to Caesars Casino. The outcome of a review will be based on the applicable rules and information available at the time. Nothing in these Betting Rules limits any rights or protections that cannot lawfully be excluded under Australian law.

Responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only stake money you can afford to lose. Never chase losses, borrow money to gamble or continue playing because you feel pressured to win. Consider using the account tools available for deposit limits, time reminders, activity monitoring, breaks or self-exclusion.

• Take regular breaks and avoid betting when upset, tired or under the influence of alcohol or other substances.
• Keep track of your spending rather than relying on memory.
• Use available limits and restrictions before they are needed.
• Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
• Seek support from an appropriate gambling-help service if you are concerned about your betting.

These Betting Rules may be updated from time to time to reflect changes to the service, products, legal requirements or operational procedures. The current version published on the website applies to future activity unless a different arrangement is required by law. Please check the page regularly and read any important notices before placing a bet.